Our Mission and Values

Our Mission

To empower individuals with a disability to pursue the opportunities of their choice in a supported and inclusive environment.
We place the person at the centre of everything — their goals, needs, and aspirations guide the support we provide.

Our Values

Supporting Individuals to Lead Their Own Lives
We believe that every person deserves to have a voice in their care and control over their life. Our services are built around each individual’s unique needs, preferences, and goals.
Our core values shape our approach and reflect our commitment to inclusive, high-quality support:
Inclusiveness
We welcome all people, celebrate diversity, and promote equality and belonging for everyone.
Participation
We actively involve individuals in shaping their support and in participating fully in community life.
Quality
We aim for excellence, constantly improving our services through feedback, learning, and innovation.
Openness
We value honest communication, collaboration, and transparency with individuals, families, and partners.
Innovation
We embrace new ideas and creative solutions that help people thrive.
Honesty & Integrity
We build trust through consistent, ethical, and reliable actions.
Empathy
We listen deeply, understand with compassion, and act with care.
Accountability
We take responsibility for our actions and ensure high standards in everything we do.
Respect
We treat every person with dignity, recognising their worth, rights, and individual journey.

Why It Matters

Our mission and values are more than words — they are the foundation of our culture, the lens through which we make decisions, and the promise we make to every person and family we support.

Why Choose Us?

At Sunny Coast Support Service, we understand that every participant is unique. Our supports are tailored to individual goals and needs, ensuring that each person receives the right assistance to succeed and thrive in their daily life.
From personal care and domestic assistance to community participation, life skills development, employment support, respite support as well as independent living options, we provide a wide range of services that empower participants to live independently and confidently.
At Sunny Coast Support Service, we believe that everyone deserves the opportunity to participate, belong, and thrive—and we are here to make that possible.